Some things I learnt from my experience in a not-for-profit start-up community.
How to collaborate and communicate with others that may not understand the design process or have a design sense.
Setting up expectations for ourselves as an organisation that is realistic as everyone works on a volunteer base.
Communicating our vision to many people, and onboarding new volunteers to understand WU's values.
Coordinating teams asynchronously during the covid pandemic.
Thinking more critically about visually representing topics that may be sensitive to discuss, in an appropriate and care for way.
Understanding how to build a sustainable working culture is important for the long term.